Quality Improvement Advisor for General Practice

4 weeks ago

Whitchurch, Shropshire, United Kingdom One Care (BNSSG) C.I.C. Full time

Job Overview

Are you dedicated to enhancing quality and excellence in healthcare? Do you excel in fast-paced environments where your contributions can lead to significant improvements? If so, this role may be the perfect fit for you.

Quality Improvement Advisor for General Practice

This rewarding position provides the opportunity to serve as a committed and meticulous Quality Improvement Advisor, collaborating with the General Practice Support team to assist GP practices in effectively preparing for Care Quality Commission (CQC) evaluations. Your contributions will be essential in ensuring adherence to standards, optimizing practice operations, and nurturing a culture of ongoing enhancement.

Key Qualifications:
  • In-depth knowledge of CQC standards.
  • Exceptional organizational and communication abilities.
  • Capacity to work collaboratively with clinical and administrative personnel in GP settings.
  • Proactive, detail-oriented, and committed to advancing healthcare quality.
Benefits of Joining Us:
  • Impact: Play a vital role in improving the quality of healthcare in general practices.
  • Development: This position is ideal for a professional looking to leverage their clinical knowledge while enjoying opportunities for growth and career flexibility.
  • Support: Become part of a supportive, innovative, and forward-thinking team.
  • Innovation: Contribute to creative solutions in healthcare quality enhancement.

Primary Responsibilities

General Practice Support The selected candidate will engage with practices on a referral basis and through insights gathered by the broader team. There will be opportunities to participate in initial discussions, providing advice and guidance on how to add value and positively influence change.

CQC Compliance:

  • Stay informed about CQC standards and regulations, serving as a reference point for general practice.
  • Prepare and maintain thorough documentation to assist practices in their readiness for CQC evaluations.
  • Advise on corrective measures and enhancements, collaborating with the team to adopt a comprehensive approach addressing both clinical and non-clinical improvement areas.
  • Liaise with CQC inspectors to demonstrate how this role can effectively support practices.

Training and Development:

  • Design and deliver training sessions for GP staff on various quality standards and best practices.
  • Provide ongoing support and education to GP staff regarding compliance and quality enhancement.

Quality Enhancement:

  • Identify areas for improvement within practices and develop strategies to address them, which may include protocols, policies, or identifying training needs.
  • Monitor the implementation of improvement plans, taking proactive steps to maintain momentum and evaluate their overall effectiveness.

About One Care (BNSSG) C.I.C.

One Care is the GP federation that represents and supports practices in the Bristol, North Somerset, and South Gloucestershire area. Established to enable general practice to thrive, we support 77 member practices that provide healthcare for approximately 1 million patients. Our mission is to deliver benefits for our practices through direct support in various aspects of their operations.

We assist practices in working collaboratively at various levels, holding contracts on their behalf and offering expertise in areas such as digital solutions, analytics, and communications. We strive to amplify the voices of our practices in discussions and decisions regarding healthcare delivery.

In our commitment to enhancing representation, we have established a collaborative board to facilitate effective engagement with the evolving healthcare system and support the development of strong partnerships. This board brings together leaders from general practice to function as equal partners alongside other providers and commissioners.

Job Responsibilities

This role is offered on a fixed-term contract basis, with a commitment of 15 hours per week. For comprehensive details, please refer to the attached job description.

Personal Attributes, Skills, and Experience

Essential:

  • Strong organizational and multitasking capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Proficiency in Microsoft Office Suite.
  • Attention to detail and a proactive approach to problem-solving.
  • Effective communication skills to motivate, negotiate, and influence others.
  • Ability to foster innovation and collaborative efforts.
  • Commitment to personal professional development and maintaining appropriate registration (if applicable).

Experience:

Essential:

  • Knowledge of CQC standards and healthcare regulations.
  • Previous experience in a clinical role within a general practice or healthcare environment.
  • Familiarity with general practice clinical systems (preferably EMIS).
  • Working knowledge of relevant diagnostic tools and searches.

Desirable:

  • Familiarity with additional healthcare management tools.

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