Senior Operational Performance Manager

3 weeks ago


Perth, Perth and Kinross, United Kingdom Aviva Full time
About the Role

We are seeking an experienced Operations Leader to support defining and embedding our operational strategy across our frontline teams, working with various stakeholders to achieve best-in-class customer outcomes.

Key Responsibilities
  • Drive our operational strategy across UK Commercial, overseeing the development and implementation of frameworks and processes within the area of responsibility.
  • Ensure compliance with processes, regulatory requirements, industry best practices, and organization's overall goals and objectives.
  • Oversee the deployment and implementation of change across our frontline(s) through monitoring and analysis of KPIs to identify areas for improvement and efficiency.
  • Drive process improvement and optimize operational workflows.
What You'll Get
  • Salary circa £70,000 (national) £75,000 (London) - depending on location, skills, experience, and qualifications.
  • Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva's.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
  • Brilliantly supportive policies including parental and carer's leave.
  • Flexible benefits to suit you, including sustainability options such as cycle to work.
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
  • We take your wellbeing seriously with lots of support and tools.
About Aviva

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here



  • Perth, Perth and Kinross, United Kingdom MatchaTalent Full time

    This role requires relocation to Dhahran, Saudi Arabia, where you will work for a company that explores, produces, transports, and sells crude oil and natural gas.About the CompanyThis company operates in the Upstream, Downstream, and Corporate segments. The Upstream segment includes exploration, field development, and production of crude oil, natural gas,...


  • Perth, Perth and Kinross, United Kingdom MatchaTalent Full time

    About the RoleThis is a challenging opportunity for a skilled professional to join our team in Dhahran, Saudi Arabia. The successful candidate will be responsible for leading and coordinating planning and performance management tasks at the Admin Area level, including weekly highlights, monthly reporting, and quarterly business reviews.Key...


  • Perth, Perth and Kinross, United Kingdom MatchaTalent Full time

    About the RoleThis is a challenging opportunity for a skilled professional to join our team in Dhahran, Saudi Arabia. The successful candidate will be responsible for leading and coordinating planning and performance management tasks at the Admin Area level, including weekly highlights, monthly reporting, and quarterly business reviews.Key...


  • Perth, Perth and Kinross, United Kingdom Aviva Full time

    About the RoleThis is an exciting opportunity to join Aviva as a Senior Manager of Sales Operations, where you will play a key role in driving strategic relationships and operational excellence across the Broker Development community.Key ResponsibilitiesAnalyzing data trends to identify business improvement opportunities and driving change across the...


  • Perth, Perth and Kinross, United Kingdom Aviva Full time

    About the RoleThis is an exciting opportunity to join Aviva as a Senior Manager of Sales Operations, where you will play a key role in driving strategic relationships and operational excellence across the Broker Development community.Key ResponsibilitiesAnalyzing data trends to identify business improvement opportunities and driving change across the...


  • Perth, Perth and Kinross, United Kingdom Aviva Full time

    Job Overview:This role is ideal for a strategic thinker who can develop and maintain complex relationships with stakeholders across the business. As a Sales Operational Senior Manager, you will be responsible for driving operational effectiveness across the Broker Development community to deliver customer service outcomes and enable achievement of current...


  • Perth, Perth and Kinross, United Kingdom SSE Full time

    About the RoleWe are seeking a highly skilled Performance Excellence Analyst to join our team at SSE. As a key member of our organization, you will play a crucial role in enhancing our strategies, investments, and external positioning.Key ResponsibilitiesLead initiatives to standardize and improve performance reporting across our business.Develop and...


  • Perth, Perth and Kinross, United Kingdom SSE Full time

    About the RoleWe are seeking a highly skilled Performance Excellence Analyst to join our team at SSE. As a key member of our organization, you will play a crucial role in enhancing our strategies, investments, and external positioning.Key ResponsibilitiesLead initiatives to standardize and improve performance reporting across our business.Develop and...

  • Financial Analyst

    1 month ago


    Perth, Perth and Kinross, United Kingdom Hays Senior Finance Full time

    Exciting Opportunity for a Senior AccountantHays Senior Finance is proud to present a permanent position for a Senior Accountant at a leading company based near Kinross. This role offers a unique blend of career progression and a varied commercial workload, making it an ideal opportunity for a proactive and analytically-minded professional.About the RoleAs a...

  • Financial Analyst

    1 month ago


    Perth, Perth and Kinross, United Kingdom Hays Senior Finance Full time

    Exciting Opportunity for a Senior AccountantHays Senior Finance is proud to present a permanent position for a Senior Accountant at a leading company based near Kinross. This role offers a unique blend of career progression and a varied commercial workload, making it an ideal opportunity for a proactive and analytically-minded professional.About the RoleAs a...


  • Perth, Perth and Kinross, United Kingdom SSE Enterprise Full time

    Job DescriptionAt SSE Enterprise, we are seeking a highly skilled Senior/System Performance Engineer to join our team. As a key member of our System Performance team, you will play a crucial role in undertaking power system studies to support the integration of low carbon generation and related technologies onto the transmission system in the north of...


  • Perth, Perth and Kinross, United Kingdom SSE Enterprise Full time

    Job DescriptionAt SSE Enterprise, we are seeking a highly skilled Senior/System Performance Engineer to join our team. As a key member of our System Performance team, you will play a crucial role in undertaking power system studies to support the integration of low carbon generation and related technologies onto the transmission system in the north of...

  • Financial Analyst

    1 month ago


    Perth, Perth and Kinross, United Kingdom Hays Senior Finance Full time

    About the RoleHays Senior Finance is seeking a highly skilled Accountant to join their team in a permanent position. The successful candidate will have the opportunity to work on various exciting projects, including financial analysis, management accounting, and financial accounting responsibilities.Key ResponsibilitiesComplete financial and costing...

  • Financial Analyst

    1 month ago


    Perth, Perth and Kinross, United Kingdom Hays Senior Finance Full time

    About the RoleHays Senior Finance is seeking a highly skilled Accountant to join their team in a permanent position. The successful candidate will have the opportunity to work on various exciting projects, including financial analysis, management accounting, and financial accounting responsibilities.Key ResponsibilitiesComplete financial and costing...

  • Senior Area Manager

    5 days ago


    Perth, Perth and Kinross, United Kingdom Holcim Full time

    As a global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure, and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success.Job SummaryThis is a superb, Perth...


  • Perth, Perth and Kinross, United Kingdom Aviva Full time

    Senior Project ManagerAviva is seeking a highly skilled Senior Project Manager to join our team. As a key member of our transformation team, you will be responsible for delivering projects that support Aviva's strategy through successful embedding of change and continuously improving our customer experience.Key Responsibilities:Develop high-level and...


  • Perth, Perth and Kinross, United Kingdom Aviva Full time

    Senior Project ManagerAviva is seeking a highly skilled Senior Project Manager to join our team. As a key member of our transformation team, you will be responsible for delivering projects that support Aviva's strategy through successful embedding of change and continuously improving our customer experience.Key Responsibilities:Develop high-level and...

  • Senior Sales Manager

    3 weeks ago


    Perth, Perth and Kinross, United Kingdom Aviva Full time

    About the RoleThis is an exciting opportunity to join Aviva as a Senior Sales Manager, where you will play a key role in driving operational effectiveness across the Broker Development community.Key ResponsibilitiesAnalyse data trends to identify opportunities for business improvement and drive change across the organisation.Develop and implement consistent...

  • Senior Sales Manager

    3 weeks ago


    Perth, Perth and Kinross, United Kingdom Aviva Full time

    About the RoleThis is an exciting opportunity to join Aviva as a Senior Sales Manager, where you will play a key role in driving operational effectiveness across the Broker Development community.Key ResponsibilitiesAnalyse data trends to identify opportunities for business improvement and drive change across the organisation.Develop and implement consistent...

  • Senior Sales Manager

    1 month ago


    Perth, Perth and Kinross, United Kingdom Aviva Full time

    About the RoleThis is an exciting opportunity to join Aviva as a Senior Sales Manager, responsible for operational effectiveness across the Broker Development community. As a key member of the Sales & Distribution leadership team, you will work closely with Heads of Broker Development to deliver customer service outcomes and enable achievement of current and...