Pensions Officer

3 weeks ago


Hounslow, Greater London, United Kingdom Reed Full time
Income Recovery Officer

Reed is seeking an experienced Income Recovery Officer to join our team. The successful candidate will be responsible for delivering Accounts Receivable Services, including debt collection, in line with our service levels and key performance indicators.

Key Responsibilities:
  • Deliver Accounts Receivable Service (debt collection) in accordance with set service levels and key performance indicators.
  • Take responsibility for the recovery of sundry and leasehold income, including major works debt, care debt, and former tenant arrears.
  • Handle referrals and liaise with solicitors for the legal recovery of income.
  • Assist Senior Officers of the Accounts Receivable team with the day-to-day management and delivery of the service.
  • Manage own workload with minimal supervision and assist other team members to deliver to timescales.
Requirements:
  • Experience in Sundry and Leasehold Income Recovery and handling simple to complex enquiries.
  • Familiarity with Business World On or OHMS (housing management system) is preferable.
  • Ability to run performance reports and Business Objects reports is an advantage.
  • Proficiency in all office applications is essential.
Benefits:
  • Flexible hybrid working model.
  • Pension, Life Assurance, 25 days holidays plus bank holidays.
  • Professional development and career advancement opportunities.


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