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IT Support Specialist

2 months ago

Bracknell, Bracknell Forest, United Kingdom In Technology Group Full time

IT Support Engineer Role Overview

In Technology Group is seeking a skilled IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical assistance and support to our clients. This is a fantastic opportunity to work with a global IT company with a presence in the US, UK, Germany, and other countries.

Key Responsibilities:

* Provide technical support and assistance to clients via phone, email, and remote desktop
* Troubleshoot and resolve technical issues with hardware, software, and network infrastructure
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain technical documentation and knowledge base

Requirements:

* 2 years of experience in IT support or a related field
* Strong knowledge of Active Directory, Linux, Networking, and Storage technologies
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

* Competitive salary and benefits package
* Hybrid working arrangement
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and detail-oriented IT professional looking for a new challenge, please apply for this exciting opportunity.