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Lead Order Fulfilment Specialist
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Lead Order Fulfilment Specialist
2 months ago
We are seeking a highly organized and process-driven individual to join our Order Fulfilment team as a Stock Controller / Order Fulfilment Co-ordinator. This is a permanent role that will involve managing the end-to-end order fulfilment process, from order placement to delivery, and dealing with any returned or defected hardware.
Key Responsibilities- Manage the order fulfilment process, ensuring timely and efficient delivery of orders
- Work closely with the Order Fulfilment Manager to review and improve departmental processes
- Collaborate with internal departments to provide excellent customer service
- Allocate work to team members and liaise with them to ensure smooth order processing
- Implement new processes to improve efficiency and productivity
- Experience in a similar role, preferably in a logistics or supply chain management environment
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and meet deadlines
- Excellent communication and interpersonal skills
- Knowledge of LEAN principles and inventory control is advantageous
- Annual performance bonus of potentially 10% of salary
- 25 days holiday plus bank holidays
- 1 day off for birthday
- Simply Health cover
- Nest Pension scheme, contribution matched up to 3%
- Life assurance (3x annual salary)
- Enhanced maternity pay and paternity pay
- Regular staff incentives
