Hub Support Assistant

5 days ago


Haywards Heath, West Sussex, United Kingdom West Sussex County Council Full time

About Us

West Sussex County Council is a diverse organisation that provides services to over 850,000 residents every day. Our Early Help Service works with children, families, and young people to ensure they receive the support they need to achieve their full potential.

The Opportunity

Salary: £23,500 to £23,893, pro rata £11,750 to £11,946 per annum

Working Pattern: Part-time hours per week

Contract Length: Permanent

Location: Based predominantly in the Haywards Heath area, covering the Mid-Sussex area

We are seeking a Hub Support Assistant to join our Early Help Service team. As a key member of our team, you will play a vital role in ensuring our family hubs are safe, welcoming, and accessible for families, children, and young people.

Key Responsibilities:

  • Provide information, advice, and guidance to families, children, and young people on a range of issues
  • Organise food parcels for families in crisis
  • Help provide a safe and welcoming space for young people through the Find It Out (FIO) offer
  • Signpost to local community services and maintain effective partnerships with external organisations

Requirements:

  • Good communication, customer service, and interpersonal skills
  • Ability to work effectively with children, young people, and families
  • Proficient IT skills, using Microsoft Office Suite
  • GCSEs with A-C (9-4) passes in Maths and English, or equivalent qualification or experience
  • Valid and full driving licence and access to a vehicle (desirable)

What We Offer:

As an employer, we value our employees and strive to create a supportive and dynamic working environment. You will have access to a competitive salary, part-time hours, and a range of benefits, including a pension scheme and opportunities for professional development.



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