Account Coordinator
3 weeks ago
Location: Flexible Remote/Food Alert Office
Hours of work: 7.5 hours daily, between 7:30am and 6:30pm
Reporting to: Planning Manager
Salary: £25,000 per annum
Purpose of the RoleTo coordinate and plan consultant diaries, ensuring seamless service delivery.
Key Responsibilities:
- Advising the Planning Manager/Operations Director on no-show or no-access events for dedicated Consultants.
- Working collaboratively with the Planning Team to provide cover during periods of annual leave/sickness.
- Monitoring the Planning Inbox and responding to client queries in a timely manner.
- Following Planning Team operational procedures at all times.
Experience:
- Working in a scheduling/planning role, preferably within the catering and hospitality environment.
Personal Competencies:
- Strong customer focus and excellent relationship-building skills.
- Strong process analysis skills, with a focus on optimising service provision.
Specific Knowledge:
- Proficient in the use of MS Office applications.
- Knowledge of the food safety and health and safety environment.
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