Hospitality Assistant

1 week ago

Beckenham, Greater London, United Kingdom KYN Full time
About the Role

We are seeking a skilled and dedicated Waiter/Waitress to join our team at KYN Bickley, a brand-new care home company focused on delivering exceptional care and hospitality to our residents.

As a Waiter/Waitress, you will play a vital role in creating a warm and welcoming atmosphere, providing exceptional catering experiences, and ensuring the highest standards of cleanliness and compliance.

Key Responsibilities
  • Support the Hospitality Manager and Head Chef in delivering a consistently high-quality catering experience for residents and their families.
  • Provide room service, restaurant, and bar service, preparing meal trays, delivering refreshments, and removing trays following meals.
  • Ensure high standards of cleanliness and best practices are maintained, adhering to health and safety, compliance, and procedures.
  • Cater to residents' and relatives' dietary requirements.
  • Report any complaints to the Head Chef/Hospitality Manager.
  • Ensure all rules and regulations concerning serving food and beverages are strictly complied with.
  • Create a nurturing environment where residents and their family members feel loved, happy, safe, and secure.
  • Ensure responsible serving of alcohol and adherence to the premises licence.
About You
  • You will have experience working in a similar hospitality venue.
  • You will be a professional who understands the importance of delivering and maintaining high standards.
  • You will have strong communication skills, a corporate and polite manner, and an eye for detail.
  • You will be able to work under pressure, flexibly, and consistently.
  • You will be trustworthy, caring, adaptable, friendly, and patient, striving for excellence.
  • You must be over 18 years old to serve drinks in the Great Room.
About Our Commitment to You
  • Competitive salary and benefits.
  • 33 days annual leave, including bank holidays.
  • Complimentary meals, hot drinks, and snacks throughout your shift.
  • Bespoke company induction and ongoing training programmes.
  • Access to best-in-class equipment and technology.
  • Custom-made uniforms provided.
  • Annual bonus (discretionary and scheme rules apply).
  • Employee assistance programme and other attractive wellbeing benefits.
  • Discount schemes.
  • Company contributory pension scheme and life insurance.

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