Assistant General Manager
2 weeks ago
About Wendy's
We're a fast-food chain that values authenticity and fun in everything we do. Our customers love us, and we love them back. We're a big family expanding into new markets, looking for individuals who bring their true selves to work and enjoy what they do.
Position Overview:
- Manage daily restaurant operations under the guidance of the Restaurant General Manager, focusing on staffing, training, and scheduling to build and retain a top-notch team.
- Identify and place talent effectively, serving as a mentor to new hires and crew members.
- Provide coaching and development to create a positive work environment where everyone feels respected and valued.
- Ensure the team delivers exceptional customer service and fresh food to customers daily.
- Lead by example, driving continuous improvement in each shift.
- Contribute to increasing store sales and profit objectives.
Key Responsibilities:
- Develop and implement strategies to improve restaurant performance and customer satisfaction.
- Collaborate with the Restaurant General Manager to set and achieve sales and profit goals.
- Manage labor costs, inventory, and supplies to ensure efficient operations.
- Provide feedback and coaching to team members to improve performance and retention.
- Stay up-to-date with company policies and procedures to ensure compliance.
Requirements:
- Prior leadership experience, preferably in a fast-food or retail setting.
- Experience in line operations and management in a fast-paced environment.
- Availability for a 45-hour work week, including varied shifts.
We offer a diverse and inclusive work environment where we provide equal opportunities for all. We accommodate individuals with disabilities to perform their job duties effectively.
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