Account Manager

2 months ago


Hampton, United Kingdom Halmer Recruit Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as an Account Executive at Halmer Recruit. As an Account Executive, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Act as the primary point of contact for all clients, providing prompt and professional support and resolving any issues that may arise.
  • Produce client documentation, such as vehicle orders and contracts, within defined timeframes.
  • Manage and generate monthly customer invoicing and recharges.
  • Arrange vehicle deliveries and collections, as well as vehicle re-allocations as required.
  • Handle and resolve client and driver queries, seeking guidance from the Account Manager and other departments when necessary.
  • Generate and authorize external supplier orders.
  • Produce regular and ad-hoc client reports within defined timeframes.
  • Provide advice on rescheduling and early termination, seeking guidance from the Account Manager when necessary.
Requirements

To be successful in this role, you will need to be well-organized, have a can-do attitude, and possess excellent communication and problem-solving skills. Experience in a B2B or B2C customer service environment is highly desirable.

What We Offer

As an Account Executive at Halmer Recruit, you will have the opportunity to work with a prestigious and forward-thinking company, supporting a dedicated and professional team. You will be provided with comprehensive training and development opportunities, enabling you to grow and succeed in your career. This role offers a great opportunity for career progression and benefits, with no weekend working required.


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