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Hospitality Service Associate

3 months ago

Bristol, Bristol, United Kingdom The Rank Group Full time

About The Rank Group

Become a vital part of our team as a Hospitality Service Associate, where you will be the friendly face of our establishment, ensuring that our patrons enjoy an unforgettable experience. Your responsibilities will include delivering exceptional service and fostering an enjoyable environment where guests can unwind and have fun.

Key Responsibilities:

  • Provide exemplary customer service to guarantee that guests have a delightful experience
  • Highlight current offers and products to enhance the guest experience
  • Deliver efficient food and beverage service with a welcoming attitude
  • Contribute to achieving daily performance targets
  • Respond positively to guest inquiries while maintaining a cheerful demeanor
  • Ensure stock levels are maintained for guest convenience
  • Encourage membership sign-ups and promote digital offerings

Qualifications:

  • Enthusiastic and positive outlook
  • Previous experience in the hospitality sector
  • Commitment to providing outstanding customer service
  • Ability to work effectively as part of a team
  • Excellent communication skills
  • Flexibility and willingness to adapt to new methods
  • Availability for various shifts, including weekends and holidays

Additional Information:

  • Contract: 16-40 hours per week
  • Salary: Competitive and rewarding
  • Rewards: Benefits, bonuses, and perks
  • Induction: Comprehensive training program to set you up for success
  • Learning and Development: Opportunities to grow alongside experienced professionals
  • Exciting Projects: Contribute meaningfully to the business
  • Culture: Supportive, high-performing, and focused on growth

Join us in a role that values both personal and professional development, and be part of a company dedicated to inclusivity and equal opportunities for all.