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Healthcare Operations Manager
3 months ago
Are you looking for a position that allows you to utilize your interpersonal skills, empathy, and professionalism? An exciting opportunity has emerged for a dedicated and organized healthcare operations manager to guide our supportive and skilled team on a full-time basis. You will collaborate closely with the operations manager and CEO to ensure the highest standards of care for our patients.
Main Responsibilities- Oversee the efficient operation of the practice, including staff management, facility oversight, and resource allocation.
- Evaluate staff satisfaction and performance metrics across all departments.
- Guarantee the provision of exceptional patient care by assessing patient satisfaction, clinical outcomes, and safety protocols.
- Formulate and enforce practice policies and procedures in alignment with regulatory standards and industry best practices.
- Manage relationships with key stakeholders, including patients, suppliers, GP partners, and external collaborators.
- Maintain precise and current records, encompassing patient data, staff documentation, and performance analytics.
- Supervise the Quality Outcome Framework (QOF), Locally Commissioned Services, and other claims to maximize revenue and adhere to best practices.
While experience in primary care management is preferred, it is not mandatory. The ideal candidate will possess strong people management, communication, organizational, and IT capabilities. Familiarity with practice finance and business acumen would be beneficial in this role. You will have:
- A minimum of five years of management experience (or equivalent), ideally in primary care.
- Robust leadership and management abilities.
- Outstanding communication and interpersonal skills.
- The capacity to manage resources effectively and collaborate with all partners.
- Knowledge of regulatory standards and best practices in healthcare management is advantageous.
Located just a short distance from the scenic coastline, we promote a healthy work-life balance and offer support and training for all team members. As a training practice for registrars, we host students from esteemed universities. Investing in our personnel is a top priority, and we have cultivated a friendly and welcoming environment. To enhance relaxation and team well-being, we organize various activities such as team-building days, cycling to work initiatives, lunchtime walks, and regular coffee breaks.
Benefits of Working with Us- NHS pension.
- Employee discount program.
- Access to financial advisory services.
- Opportunities for career advancement and development.
- Collaboration with a supportive and dedicated team.
- Contributing to the delivery of high-quality patient care.
Disclosure and Barring Service Check
Please note that this position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure will be required to check for any previous criminal convictions.
