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Sales and Events Coordinator

2 months ago

Edinburgh, Edinburgh, United Kingdom RBH Full time

About the Role

We are seeking a highly motivated and organized Sales and Events Coordinator to join our team at DoubleTree by Hilton Edinburgh City. As a Sales and Events Coordinator, you will be responsible for handling event inquiries, assisting with sales administration, and maintaining a high level of customer service.

Key Responsibilities

  • Handle incoming and outgoing event inquiries for corporate events and social events.
  • Assist the Sales Manager and Director of Sales with administration tasks such as proposals, event contracts, and banquet event sheets.
  • Handle photocopying and distribution of correspondence such as memos and banquet event orders.
  • Maintain a proper filing and trace system for the department.
  • Responsible for maintaining the general tidiness of the department.
  • Liaise with other departments for information and maintain a good understanding of clients and their needs.
  • Handle all incoming telephone enquiries and provide initial suggestions on sales enquiries.
  • Handle guests' requests independently by supplying information and contacting concerned departments to assist in guests' requests and needs.
  • Update the group chart and prepare relevant reports.
  • Conduct site inspections if required.
  • Assist in ad-hoc projects as assigned by the Sales Manager and Director of Sales.

Requirements

  • Strong planning skills with the ability to look ahead and put strategies in place to support the plans.
  • A degree of knowledge of all market segments, including corporate and conference.
  • Ability to work well under pressure with minimal supervision and maintain high standards and attention to detail.
  • Exceptional communication, organizational, and negotiation skills with both internal and external stakeholders.
  • Proactive, creative, and passionate about sales and hunting for new business.
  • Positive attitude and superb work ethic.
  • Previous sales experience is desirable but not essential.

What We Offer

  • Discounted hotel room rates for you and your friends and family.
  • Extra days holiday for your birthday.
  • Flexible working arrangements.
  • Pension.
  • Free meals on duty saving you over £1000 per year.