Radiology Department Assistant

2 weeks ago


Darlington, Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and communicative individual to join our Radiology team as an Administrative Support Officer. This is an exciting opportunity to work in a fast-paced environment, providing exceptional patient care and administrative support to our team.

Key Responsibilities
  • Greet patients and visitors, providing a warm and welcoming experience.
  • Accurately enter patient information into our Radiology Information System.
  • Handle queries and liaise with other departments and colleagues as needed.
  • Liaise regularly with secondary care staff, GP surgeries, and other healthcare professionals.
  • Provide a fast and responsive appointments service to patients.
  • Receive and handle information regarding referrals to the service, within set timescales.
  • Provide general administrative support to the Radiology department.
  • Ensure waiting time targets are met, including 2-week referrals.
  • Send and receive images via Radiology IT systems.
Requirements
  • Ability to work as a member of a team and possess good IT knowledge, including Word, Excel, and Outlook.
  • Knowledge of Data Protection and Caldicott Principles, understanding the requirement to maintain confidentiality.
  • Good standard of general education, minimum of 3 GCSEs or equivalent at Grade C or above, including English.
  • Experience dealing with the general public and the ability to solve problems.
  • Previous experience working within the NHS and/or a Radiology Department would be beneficial.
About Us

County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around 600,000 people. We are a high-performing organization with a track record of success.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield, and Weardale, as well as over 80 other community-based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.



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