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Client Services Director

2 months ago

london city of london, United Kingdom Major Players | B Corp™ Full time

About Major Players | B Corp™

We are a renowned creative agency working alongside Major Players to recruit a Client Services Director into our London based offices. This role is a key position in our company, and we are seeking a highly skilled individual to lead our Client Services team.

Key Responsibilities:

  • Collaborate with the Account and Project management teams to develop innovative solutions for our clients.
  • Identify growth opportunities within our client portfolio and tailor our services to meet their evolving needs.
  • Directly manage a team of Account Directors and Managers, providing guidance and support.
  • Motivate and inspire the account team through regular one-on-one sessions and team meetings.
  • Identify growth opportunities within existing accounts and pursue new business opportunities.

Requirements:

  • Multiple years of experience in professional client relationship management.
  • Proven track record of managing high-value accounts and driving growth.
  • Experience working with luxury fashion or streetwear brands.
  • Experience working with in Experiential Activations and Content Creation.
  • Strong leadership and team management skills.
  • Detail-oriented with strong budget management skills.
  • Familiarity with creative processes and digital platforms.
  • Ability to read and interpret sales performance metrics.
  • Flexibility to attend evening events and travel as needed.