Test and Implementation Manager

2 months ago


Leeds, Leeds, United Kingdom William Hill Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Test and Implementation Manager. As a key member of our UK Content Team, you will be responsible for ensuring the highest quality gaming experience for our customers.

Key Responsibilities
  • Compliance Testing: Conduct thorough testing of all games prior to deployment, identifying and mitigating any issues that may arise.
  • Test Script Development: Create and maintain a bespoke suite of test scripts for Content, Product, and Platform releases, utilizing Jira and other necessary tools.
  • Release Management: Provide formal sign-off on Content, Product, and Platform releases, ensuring a smooth deployment process and identifying potential issues.
  • Player Protection: Plan and execute the weekly Safer Gambling process, identifying players at risk and collaborating with the Compliance team to provide necessary support.
  • Gaming Responsible Messaging: Guide the three-stage process for players identified as at risk, collating and reporting on message delivery and failures.
  • Reporting and Analytics: Compile and supply weekly blacklist reports to the Leeds BI team and produce updates on Session Tagged players reaching thresholds.
  • Marketing Support: Provide support to the marketing team by scripting staff game briefs highlighting features and working of each new game.
  • Reporting Requirements: Provide agreed reporting requirements to Retail Ops teams and ensure Retail Gaming continues to support various Operations teams.
Requirements
  • Gaming Background: A gaming background is desirable, but not essential.
  • Technical Skills: Good knowledge of Excel and Jira, with some experience in data analytics/project management in a test role desirable.
  • Retail Background: Retail background or experience is an advantage.
About Us

We are committed to responsible gambling and are looking for individuals who share our values. As a member of our team, you will benefit from a culture built on trust, flexibility, and opportunities for growth.

We prioritize diversity, equity, and inclusion, fostering a welcoming and safe workplace that values all forms of diversity. If you are passionate about gaming and committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.



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