Test and Implementation Manager

2 months ago

Leeds, Leeds, United Kingdom William Hill Full time
Job Title: Test & Implementation Manager

We are seeking a highly skilled Test & Implementation Manager to join our team in Leeds. As a key member of our UK Content Team, you will be responsible for ensuring the best gaming experience for all customers.

Key Responsibilities:
  • Compliance testing of all games prior to estate deployment, ensuring any issues are mitigated and resolved.
  • Create, develop and maintain a bespoke suite of UAT test scripts for Content (Eclipse & Vantage), Product and Platform releases, utilising Jira and any additional tools as necessary.
  • Provide and manage a formal sign off on Content, Product and Platform releases and ensure the deployment process while identifying potential issue and concerns, adapting the testing process to ensure remedial updates can be deployed within a timely manner.
  • Plan the weekly Safer Gambling process, identifying players potentially at risk, liaise and support Compliance team and provide copy of the Player Protection report.
  • Guide the three stage Gaming responsible Messaging process for those identified at risk, collate and report on message delivery and failures providing appropriate detail for Compliance and completion of reports.
  • Compile and supply a weekly blacklist report to the Leeds BI team and produce and update on Session Tagged players reaching thresholds on a weekly basis.
  • Provide support the marketing team by scripting staff game briefs highlighting features and working of each new game.
  • Providing a number of agreed reporting requirements to Retail Ops teams and ensuring Retail Gaming continues to support the various Operations teams (LBO, Helpdesk, Security, AML, Compliance, Marketing and so on as and when required.
Requirements:
  • Gaming background is desirable
  • Good knowledge of Excel and Jira
  • Some experience in data analytics / project management in a test role desirable
  • Retail background or experience an advantage
What We Offer:
  • Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
  • Perks and discounts: Discounts at a range of high-street retailers
  • Financial: Competitive salary, pension, and bonus schemes.
  • Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
  • Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up
  • Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options.
  • Pension package and life assurance: Safeguarding your financial future and offering peace of mind.
About Us:

We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you.

We prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with the evoke Family

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