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Implementation Consultant

4 weeks ago

Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
Implementation Consultant – Software Vendor

As an Implementation Consultant, you will work closely with customers to understand their business requirements and translate them into our software solutions. This role involves collaborating with customers to identify their needs and develop tailored solutions to meet those needs.

Key Responsibilities:

  • Customer Engagement: Collaborate with customers to understand their business processes, needs, and overall objectives.
  • Requirements Analysis: Gather and document functional requirements, translating them into detailed functional specifications.
  • Implementation: Lead or assist in the implementation of our software solutions, ensuring smooth deployment, configuration, and integration with existing systems.
  • Training and Support: Create E-learning material and provide training to end-users to ensure the effective use of our software.
  • Solution Design: Work with technical and product teams to design and configure software solutions that meet customer requirements.
  • Testing and Quality Assurance: Execute testing to ensure that the software meets functional specifications and quality standards.

Key Skills / Experience:

  • Industry Knowledge: Knowledge in Asset Management is advantageous.
  • Problem-Solving: Inquisitive with strong analytical and problem-solving skills.
  • Communication Skills: Excellent verbal and written communication skills.
  • Attention to Detail: Ability to spot inconsistencies or discrepancies in data, documents, or processes.
  • Technical Skills: A good understanding of software, data, integration, and development.
  • Customer Focus: Prioritize customer needs to exceed their expectations.
  • Collaboration and Teamwork: Able to work closely with other teams in high-paced projects.