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Account Management Associate
2 months ago
Job Summary:
Osborne Appointments is seeking an experienced Customer Service Executive to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and building strong relationships with our customers.
Key Responsibilities:
- Provide top-notch customer service, ensuring all customers are responded to in a timely and professional manner.
- Handle customer inquiries and orders, keeping customers informed and updated throughout the process.
- Collaborate with our team to ensure timely and accurate delivery of products and services.
- Maintain detailed and accurate records of customer orders and updates.
- Build strong relationships with customers to ensure they are satisfied with the service they receive.
Requirements:
- Previous experience in a customer service role, preferably in a similar industry.
- Excellent communication skills, both verbal and written.
- Ability to work independently and demonstrate strong attention to detail.
- IT literate, with confidence in using MS Office.
- Maintain a positive attitude and provide exceptional customer service at all times.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for growth and professional development within the company.
- A dynamic and supportive work environment.
