Receptionist/Administrator New Milton

3 weeks ago


New Milton, Hampshire, United Kingdom Brockenhurst College Full time
About the Role:

We are seeking a highly organized and customer-focused Receptionist/Administrator to join our team at Brockenhurst College. As a key member of our New Milton Area Adult Learning team, you will provide exceptional customer service and administrative support to our students, staff, and visitors.

Key Responsibilities:
  • Provide efficient and effective customer service, responding to telephone, personal, and postal enquiries, and referring requests for course information as needed.
  • Assist students, staff, and visitors with queries, providing high-quality support and guidance.
  • Ensure the Reception and office areas are well-stocked with information and maintained to a high standard.
  • Provide clerical support for the Centre, including special projects, liaising with staff, tutors, students, and external organizations.
  • Assist with the preparation of notices, posters, and displays, and maintain accurate records.
  • Support the Centre's inventory of equipment and associated records, and process contracts, registers, and quality assurance documents.
  • Perform general office duties, including filing, distribution of mail, and cashier responsibilities.
Requirements:
  • GCSEs in English and Maths (or equivalent)
  • Minimum of two years' experience in an office environment, dealing with the general public
  • Experience of assisting diverse individuals with varying needs
  • Competent computer skills, including Word, Excel, Presentation, Outlook, and Internet research
  • Excellent customer care, communication, and interpersonal skills
  • Ability to work under pressure, prioritize tasks, and demonstrate accuracy in work
Benefits:
  • 25 days' leave plus bank holidays (pro rata for part-time staff)
  • Option to purchase additional leave through our Annual Leave Purchase Scheme
  • Access to our Employee Assistance Programme, providing confidential support and resources
  • On-site Nursery offering childcare at competitive rates
  • Free eye care vouchers and secure on-site parking
  • Access to a range of discounts, including shopping, travel, and healthcare
  • On-site Gym, Tennis/Badminton courts, Football pitches, and weekly staff football


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