Customer Service Representative

2 weeks ago

Abingdon, Oxfordshire, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Store Colleague at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

• Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
• Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
• Process transactions accurately and efficiently, handling cash, credit, and debit payments with confidence.
• Maintain a thorough knowledge of products and services, making recommendations to customers and promoting sales opportunities.
• Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
• Work effectively in a fast-paced environment, prioritizing tasks and managing time to meet deadlines.

What We Offer

• Competitive hourly rate, with opportunities for pay progression and bonuses.
• Comprehensive training and development programs, equipping you with the skills and knowledge to succeed in your role.
• A supportive and inclusive work environment, with opportunities to work with a diverse team of colleagues.
• Access to exclusive discounts and benefits, including a Colleague Clubcard and employee discounts on Tesco products.
• Opportunities for career progression and advancement within the company.

About Us

Tesco is a leading retail company, committed to serving our customers, communities, and planet. We strive to create a workplace culture that is inclusive, diverse, and supportive, where everyone feels valued and empowered to succeed. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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