Luxury Ski Chalet Sales Representative

2 months ago


London, Greater London, United Kingdom Firefly Collection Full time

About the Role

We are seeking a highly motivated and experienced Sales Consultant to join our team at Firefly Collection. As a Sales Consultant, you will be responsible for building relationships with clients, converting enquiries into luxury villa and ski chalet bookings, and ensuring the smooth running of the pre-travel concierge process.

Key Responsibilities

  • Build relationships with clients and respond to client enquiries, discussing the holiday requirements.
  • Create bespoke holiday proposals and manage the administrational elements of bookings.
  • Liaise with property owners and operators, and maintain good relationships.
  • Proactive generation of enquiries through our existing client base.
  • Achieve sales performance targets.

Concierge Services

  • Organise the pre-travel arrangements for clients, including booking transfers, ski lessons and any special requests.
  • Create final itineraries.

Requirements

  • Articulate with confident, well-spoken telephone manner.
  • Strong written skills with good grammar.
  • Experience in sales and working in a target-driven environment.
  • Familiar with skiing and ski resorts.
  • Highly organised with good attention to detail.
  • Enthusiastic, friendly and happy to get stuck into any task.

Working Hours and Benefits

  • Usual working hours: Monday – Thursday 9am – 6pm. Friday 9am – 5pm.
  • 20 days holiday (+ bank hols) initially, rising by 1 day per year worked, to max 23 days.
  • During peak season it may occasionally be required to work at the weekend during the autumn and winter or on bank holidays. Time off in lieu will be given.


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