Luxury Ski Chalet Sales Representative
2 months ago
About the Role
We are seeking a highly motivated and experienced Sales Consultant to join our team at Firefly Collection. As a Sales Consultant, you will be responsible for building relationships with clients, converting enquiries into luxury villa and ski chalet bookings, and ensuring the smooth running of the pre-travel concierge process.
Key Responsibilities
- Build relationships with clients and respond to client enquiries, discussing the holiday requirements.
- Create bespoke holiday proposals and manage the administrational elements of bookings.
- Liaise with property owners and operators, and maintain good relationships.
- Proactive generation of enquiries through our existing client base.
- Achieve sales performance targets.
Concierge Services
- Organise the pre-travel arrangements for clients, including booking transfers, ski lessons and any special requests.
- Create final itineraries.
Requirements
- Articulate with confident, well-spoken telephone manner.
- Strong written skills with good grammar.
- Experience in sales and working in a target-driven environment.
- Familiar with skiing and ski resorts.
- Highly organised with good attention to detail.
- Enthusiastic, friendly and happy to get stuck into any task.
Working Hours and Benefits
- Usual working hours: Monday – Thursday 9am – 6pm. Friday 9am – 5pm.
- 20 days holiday (+ bank hols) initially, rising by 1 day per year worked, to max 23 days.
- During peak season it may occasionally be required to work at the weekend during the autumn and winter or on bank holidays. Time off in lieu will be given.
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