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Housing Support and Prevention Specialist
3 months ago
Contract Duration: 3 months with CRA GROUP LIMITED
Position Overview:
The role involves delivering a comprehensive and high-quality support service aimed at preventing homelessness for individuals and families facing housing crises.
The successful candidate will conduct thorough assessments for clients approaching the organization, determining the responsibilities owed to them and exploring alternative housing solutions.
A deep understanding of housing legislation and relevant case law is essential, alongside practical experience in preventing homelessness and making informed statutory decisions.
The role requires the development of specialized knowledge and skills to provide a flexible and responsive housing needs service that adapts to evolving demands and pressures from clients.
Maintaining accurate, clear, and accessible casework and data records is crucial, along with reporting on performance metrics as necessary.
Key Responsibilities:
- Prevent and resolve homelessness within the community by offering confidential and impartial guidance to clients regarding their housing rights and obligations under relevant legislation and organizational policies.
- Actively promote and implement the organization's homelessness prevention initiatives, identifying suitable housing options and utilizing available resources to resolve accommodation issues efficiently.
- Provide informed advice to clients concerning the organization's obligations under the Housing Act and related legislation.
- Conduct comprehensive investigations into the circumstances of clients presenting as homeless, determining the duties owed to them in accordance with current legislation and issuing legally sound decision letters.
- Maintain detailed and accurate case notes, update electronic records, manage correspondence, and respond to inquiries to facilitate the timely resolution of cases.
Essential Experience:
- A minimum of 3 years of experience in statutory homelessness services is required.
- Proven experience in drafting and issuing detailed and legally sound decision letters in compliance with homelessness legislation is essential.
- Familiarity with homelessness prevention strategies and their practical application is necessary.
- Experience working with relevant legislation and the duties owed to homeless individuals under the Housing Act is required.
Essential Qualifications:
- A solid standard of general education is necessary.
Additional Information:
- Standard working hours: 35 hours per week.
This position is integral to providing effective support and guidance to those at risk of homelessness, ensuring that all clients receive the assistance they need.
