Administrative Support Specialist

6 days ago

Peterlee, Durham, United Kingdom Intrahealth Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at IntraHealth Ltd. As an Administrative Support Specialist, you will provide administrative support to the Anticoagulant Monitoring Service, ensuring the smooth operation of our services.

Key Responsibilities
  • Provide administrative support to the Anticoagulant Monitoring Service, including managing staff home time, updating spreadsheets, and handling medication enquiries.
  • Support the reception team, answering inbound calls, transferring calls to the correct department, and receiving messages for internal and external staff.
  • Liaise with remote working clinical teams, creating anticoagulation practice reports, and emailing to practices for all anti-coagulant services.
  • Distribute internal and external mail, file and extract records, and maintain stock control.
  • Ensure information about any unresolved or urgent matters is passed on to colleagues.
  • Process and prepare new patient referrals, send and receive internal and external faxes, and handle appointment lists.
Requirements
  • No previous experience is essential, but a good level of general education or experience equivalent to 5 GCSEs at Grade C or above is required.
  • Excellent verbal and written communication skills are essential.
  • Good interpersonal aptitude and ability to work with people at all levels is required.
  • A friendly, personable character and smart appearance are essential.
  • Ability to use initiative and work autonomously is required.
Working with Us

IntraHealth Ltd is a leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care, Pharmacy, and Clinical Services. We are a well-established organization having provided NHS services since 1999.

We operate NHS services across the North East, Midlands, Yorkshire, and North West. Our team is made up of GPs, Advanced Nurse Practitioners, Nurses, Pharmacists, Health Care Assistants, and local administration teams supported by a centralized back office function.

We are committed to delivering high-quality patient services within a safe and efficient working environment. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.

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