Business Transformation Analyst

7 days ago

Birmingham, Birmingham, United Kingdom West Midlands Combined Authority Full time
Job Description

Business Analyst Role

We are seeking an experienced Business Analyst to join our team at the West Midlands Combined Authority. As a Business Analyst, you will play a key role in delivering business outcomes by providing the link between customers and service users and the Digital and Data Team.

Key Responsibilities

  • Work as part of the wider Business Analysis Team to ensure business requirements are optimised and accurately converted to technical requirements.
  • Produce end-to-end, customer-facing business process models (including As Is, To Be and transitional states) and optimise them to support our digital transformation initiatives.
  • Use data modelling to create and analyse suggestions for strategic and operational improvements and changes, identifying potential areas of automation from re-engineering the underlying business processes.
  • Evaluate internal functions, business development strategies, and IT processes in order to recommend business and process flow improvements.
  • Collect, understand and document business requirements and translate these into functional specifications and detailed test plans, ensuring the organisation's requirements are understood and delivered by suppliers.
  • Perform route to market and implementation planning activities.
  • Ensure solutions are tested and signed off by the business adequately prior to implementation and ensuring benefit and value realisation post implementation.
  • Work with project stakeholders to understand and investigate feedback.
  • Contribute to the strategy to improve digital ways of working, optimise business operations and setting the direction and approach for integrating information applications and programmes.
  • Understand the organisation's ecosystems and its inter-dependencies in order to support and maintain business analysis principles, policies and standards adopted across the organisation.
  • Maintain knowledge of the latest Business Analyst skills, tools and ways of working, identifying emerging trends and their opportunities and potential impact on WMCA.
  • Take a holistic view across all domains, portfolios, programmes and projects to enhance the Business Analysis community.
  • BA experience in implementing ERP systems and Data Warehouse/ Data Lake and reporting solutions.
  • Worked within a team of Business Analysts on a range of varying sized projects.
  • An understanding of and appropriate experience in the full Business Analysis role in project lifecycles including Pre-Project, Scoping, Estimating, Mapping, Stakeholder Analysis, Requirements Gathering, Solution Analysis, Product Analysis, User Acceptance Testing and Release Management.
  • Experience of business process modelling and optimisation tools and techniques.
  • A track record of building rapport and excellent relationships with a range of stakeholders to ensure a user-centric experience and deliver planned business outcomes.
  • Experience at identifying opportunities and evaluating and mitigating issues and risks.
  • Substantial experience of working on large-scale projects.

Requirements

  • BA experience in implementing ERP systems and Data Warehouse/ Data Lake and reporting solutions.
  • Worked within a team of Business Analysts on a range of varying sized projects.
  • An understanding of and appropriate experience in the full Business Analysis role in project lifecycles including Pre-Project, Scoping, Estimating, Mapping, Stakeholder Analysis, Requirements Gathering, Solution Analysis, Product Analysis, User Acceptance Testing and Release Management.
  • Experience of business process modelling and optimisation tools and techniques.
  • A track record of building rapport and excellent relationships with a range of stakeholders to ensure a user-centric experience and deliver planned business outcomes.
  • Experience at identifying opportunities and evaluating and mitigating issues and risks.
  • Substantial experience of working on large-scale projects.

Benefits

We offer a comprehensive benefits package that includes a Local Government Pension Scheme (one of the most generous pension schemes in the UK), 28 days paid annual leave (plus an option to purchase more), ethical saving options and healthcare plans, paid volunteering days, free financing for the latest technology, discounted shopping with over 2,000 big-name retailers, and more.

Hybrid Working and Location

We believe hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows.

Equality and Diversity

We are dedicated to creating a diverse, inclusive, and authentic workplace that reflects the communities of the West Midlands region. We believe that building a team with varied backgrounds and experiences will benefit us as an employer and enhance our work.

Right to Work in the UK

WMCA has a legal responsibility to ensure that all its employees have the legal right to work in the UK.

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