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Billing and Credit Control Professional

2 months ago

Bamber Bridge, Lancashire, United Kingdom Forbes Solicitors Full time
About the Role

We are seeking a highly skilled Billing and Credit Control Professional to join our Finance Team at Forbes Solicitors. This is a full-time role working 36.25 hours per week, Monday to Friday.

Key Responsibilities
  • Deliver successful outcomes in financial processes, transactions, and activities, ensuring accurate accounts receivable function for the Firm.
  • Complete day-to-day billing activities, including issuing bills and credit notes in a timely manner, while meeting client requirements, compliance, and regulatory standards.
  • Produce statements and chase overdue invoices in line with the firm's policy and agreed client payment terms.
  • Communicate and collaborate with fee earners across the Firm to raise and collect accurate and timely invoices, providing guidance on financial information and technical difficulties in recording time/billing.
  • Develop strong relationships with clients through regular communication regarding financial statements, invoices, and client accounts.
  • Establish effective working relationships to ensure smooth and collaborative running of the billing and collections process with both internal and external clients.
  • Accurately reconcile and balance payments received.
  • Identify, resolve, and escalate client account queries, discrepancies, and concerns, liaising with clients and fee earners to resolve billing queries.
  • Continually review and suggest efficiencies to be implemented and new practices to be initiated within the department.
  • Exercise integrity and confidentiality in financial reporting and comply with financial standards, policies, and client requirements.
  • Maintain detailed and accurate records, updating all relevant systems and records as required.
About Us

Forbes Solicitors is a leading law firm offering a wide range of legal services to individuals, commercial clients, and specialist sectors. We have offices across the North and are committed to providing genuine and practical advice to our clients. Our values include excellence, engagement, being a real person, fairness, and a one-team ethic.

Benefits
  • Competitive Salary;
  • 25 days annual leave, plus bank holidays;
  • Annual Leave Purchase Scheme (Subject to T&Cs);
  • A day off for Celebration Leave;
  • Discretionary Bonus Scheme;
  • Ongoing Training and Development;
  • Progression Opportunities;
  • Company Pension;
  • Service Awards;
  • Health Care Benefits (Health Cash Back Plan and Mental Health Counselling Services);
  • Other Employee Discounts;
  • Recruitment and Legal Department Referrals (Subject to T&C's);
  • Annual Events.
Requirements
  • Previous experience within a credit control or sales ledger role is essential (relevant experience in a legal environment is preferred).
  • Knowledge of legal billing processes, VAT regulations, and SRA Accounting Rules is preferred.
  • Strong written and verbal communication skills, with an excellent telephone manner is essential.
  • Experience of a legal case management system, Partner for Windows is preferred.
  • Proven ability to calculate, post, and manage accounting figures and financial records.
  • Proven ability to communicate effectively with people at all levels.
  • High degree of accuracy and attention to detail.
  • Ability to effectively manage own workload.
Equal Opportunities

Forbes Solicitors is an equal opportunities and disability confident employer, accredited to Investors in People and ISO 9001 quality management systems. We support the principle of equal opportunities in relation to any opportunities which we might provide through the engagement of employees; the provision of services to clients; and the appointment and engagement of suppliers. We are committed, wherever practicable, to maintaining a workforce which broadly reflects the local community in which we operate.