Hotel Operations Manager

4 weeks ago


Exeter, Devon, United Kingdom Marstons PLC Full time
Hotel Manager Opportunity

We are seeking a highly motivated and experienced Hotel Manager to join our team at the White Hart Hotel in Exeter. As a key member of our management team, you will be responsible for ensuring the smooth operation of the hotel and pub business, working closely with the General Manager to drive business growth and excellence.

About the Role

As Hotel Manager, you will be responsible for leading a team of hospitality professionals, providing exceptional customer service, and driving sales and revenue growth. You will have previous experience as a Deputy or Assistant Manager in a branded hotel, pub, or restaurant environment and possess a natural talent for leading and motivating others.

What We Offer

At Marston's, we offer a range of benefits, including a performance-related bonus, 30% off at all our pubs, restaurants, and hotels, and flexible and part-time hours available to work around your family or higher education. We also offer online discounts and cashback at popular retailers through our Marston's Rewards platform and access to Licensed Trade Charity for financial, mental, and emotional well-being support.

What You'll Need
  • Previous experience as a Deputy or Assistant Manager in a branded hotel, pub, or restaurant environment
  • Natural talent for leading and motivating others
  • Ability to work collaboratively as part of a team
  • Excellent communication and customer service skills
  • Ability to work flexibly and adapt to changing circumstances
What's Next

If you have the determination to drive your development, our Aspire programme will support you to progress into a General Manager role, running your own pub team. We're looking for someone who is passionate about delivering exceptional customer experiences and has a natural talent for leading and motivating others. If that sounds like you, we'd love to hear from you.



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