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Area Sales and Education Manager for Bobbi Brown
2 months ago
POSITION OVERVIEW
As a pivotal member of the Bobbi Brown team, the Area Sales & Education Manager will oversee operations across multiple retail locations, ensuring the achievement of sales targets and key performance indicators (KPIs). This role emphasizes exceptional service delivery and a customer-centric approach.
KEY RESPONSIBILITIES
- Lead the recruitment, training, and development of the Point of Sale Management teams to consistently meet brand expectations in sales, service, and operational excellence.
- Collaborate with the Point of Sale Management team to devise commercial strategies tailored to each location, establishing clear objectives and ensuring operational success aligned with brand initiatives.
- Provide coaching and mentorship to Point of Sale Managers, empowering them to effectively manage their teams and conduct performance evaluations based on established goals and KPIs.
- Utilize digital tools and resources to deliver comprehensive brand education, enhancing the skill set of Point of Sale teams.
- Guide Point of Sale teams in consumer service, sales techniques, and product knowledge to enhance performance and foster customer loyalty.
- Ensure that Point of Sale Management teams optimize profitability through effective stock management, visual merchandising, and timely replenishment, taking necessary actions when required.
QUALIFICATIONS FOR SUCCESS
- Proven leadership skills with a strong ability to inspire and develop management teams.
- Experience in managing multiple retail locations, particularly in high-volume sales environments.
- Extensive experience in people management, including training and coaching high-performing teams, with a focus on remote management.
- Proficient in leveraging technology to enhance communication and streamline information flow.
DIVERSITY AND INCLUSION STATEMENT
Bobbi Brown Cosmetics is committed to fostering an inclusive and diverse workplace. We believe that a diverse workforce enhances our ability to meet the needs of our global consumers. We prioritize the well-being of our employees and communities, ensuring that our team reflects the diverse backgrounds and perspectives of our customer base.
COMPENSATION AND BENEFITS
• Flexible working arrangements with a hybrid model.
• Competitive bonus structure typically exceeding targets.
• Generous annual leave policy that increases with tenure.
• Additional leave for personal celebrations.
• Options for purchasing extra holiday days.
• Special summer work schedule.
• Comprehensive family leave benefits.
• Attractive employee discounts and perks.
• Mental health support resources available.