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Claims Negotiator
2 months ago
As a Casualty Claims Handler at AXA, you will be responsible for managing a portfolio of claims up to £100K, proactively investigating policy and legal liability, and negotiating cost-effective and speedy resolutions.
", "Key Responsibilities": "- Dealing mainly through Brokers, you will be proactively managing a portfolio of claims up to £100K.
- Carrying out comprehensive investigations into policy and legal liability for all newly allocated EL, PL and Disease claims in order to successfully negotiate a cost-effective and speedy resolution.
- Providing excellent customer service, whilst having a logical and measured approach to all tasks.
- Dealing confidently and tactfully with people over the phone.
- Be an active and visible coach, focusing on working closely with the team to focus on development.
- Proven negotiation skills and use of tactics in managing EL, PL and Disease claims.
- Experience of having a strong proactive approach to manage own caseload and commitment to customer service.
- Able to make accurate and pragmatic policy and legal liability decisions.
- Detailed end-to-end knowledge of the claims process.
- Strong quantum assessment skills and working knowledge of litigation procedures.
- Developed communication skills.
- Competitive annual salary of up to £27,000.
- Annual company & performance-based bonus.
- Contributory pension scheme (up to 12% employer contributions).
- Life Assurance (up to 10 x annual salary).
- 25 days annual leave plus Bank Holidays.
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
- AXA employee discounts.
- Gym benefits.
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
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