Claims and Inspection Specialist

4 weeks ago


Bolton, Bolton, United Kingdom AXA Full time
Career Overview

As a Claims and Inspection Specialist at AXA, you will play a key role in managing a portfolio of claims up to £100K. Your primary responsibility will be to proactively investigate policy and legal liability for all newly allocated EL, PL and Disease claims, with the aim of successfully negotiating a cost-effective and speedy resolution.

Key Responsibilities
  • Dealing mainly through Brokers, you will be responsible for proactively managing a portfolio of claims up to £100K.
  • Carrying out comprehensive investigations into policy and legal liability for all newly allocated EL, PL and Disease claims.
  • Providing excellent customer service, while having a logical and measured approach to all tasks.
  • Dealing confidently and tactfully with people over the phone.
  • Being an active and visible coach, focusing on working closely with the team to focus on development.

Requirements
  • Proven negotiation skills and use of tactics in managing EL, PL and Disease claims.
  • Experience of having a strong proactive approach to manage own caseload and commitment to customer service.
  • Able to make accurate and pragmatic policy and legal liability decisions.
  • Detailed end-to-end knowledge of the claims process.
  • Strong quantum assessment skills and working knowledge of litigation procedures.
  • Developed communication skills.

What We Offer
  • Competitive annual salary of up to £27,000.
  • Annual company & performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.
  • Gym benefits.


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