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Facilities Management Coordinator

2 months ago

Ipswich, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

Hays Specialist Recruitment Limited is seeking a skilled Facilities Management Coordinator to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities
  • Deliver high-quality facilities management support to our clients, ensuring their needs are met and exceeded.
  • Provide customer service and administration activities, including responding to queries and resolving issues in a timely and professional manner.
  • Liaise with customers, operational staff, and management to ensure seamless communication and collaboration.
  • Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met, driving business growth and customer satisfaction.
Requirements
  • Proven experience in customer service, with a strong focus on delivering exceptional results.
  • Confident use of IT systems, including Microsoft Office applications (Word, Excel, PowerPoint).
What We Offer

As a Facilities Management Coordinator with Hays Specialist Recruitment Limited, you will have the opportunity to work with a leading provider of facilities management and professional services. You will be part of a dynamic team that values innovation, collaboration, and customer satisfaction. Our company offers a range of benefits, including access to training and development opportunities, flexible working arrangements, and a competitive salary and benefits package.