Hospital Receptionist

7 days ago


Worcester, Worcestershire, United Kingdom ISS Full time

About the Role

We are seeking a skilled and customer-focused Switchboard Operator to join our team at Worcestershire Royal Hospital.

Key Responsibilities

  • Answering internal and external calls with high accuracy and efficiency
  • Providing exceptional customer service and support to callers
  • Operating the internal bleep system and maintaining accurate records
  • Proactively updating and maintaining the computer database of hospital personnel and departments
  • Performing various administrative tasks to ensure seamless operations
  • Working flexible hours, including public holidays, to meet the 24/7 needs of the hospital

About You

We are looking for a reliable and team-oriented individual with excellent communication and clerical skills.

Requirements

  • Previous experience in a customer-facing role is preferred but not essential
  • Ability to work well under pressure and maintain a high level of accuracy
  • Strong communication and interpersonal skills

About ISS

ISS is a world-leading workplace and facility management company, dedicated to delivering exceptional services and creating a positive impact on people's lives.

Our Values

We are committed to diversity, inclusivity, and equality, and we welcome applications from candidates from all backgrounds.


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