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Overnight Hospitality Operations Supervisor

3 months ago

Manchester, United Kingdom RBH Full time

Are you ready to take the next step in your hospitality career? We are seeking a dedicated individual to fill the role of Night Guest Service Manager at RBH.

In this position, you will be instrumental in managing hotel operations during the night shift, ensuring that our guests receive outstanding service and that safety protocols are upheld.

Key Responsibilities:

  • Lead and mentor the Night Team to achieve exceptional customer service and sales results.
  • Oversee staffing levels to align with operational demands.
  • Facilitate effective communication across all departments.
  • Address guest inquiries and concerns with professionalism.
  • Ensure the security of the premises throughout the night.

What We Provide:

  • Discounted accommodation rates for employees and their families.
  • Additional vacation time to celebrate your birthday.
  • Flexible scheduling options.
  • Pension scheme.
  • Complimentary meals during shifts.

If you possess a strong commitment to delivering high-quality service and are eager to contribute to a thriving hospitality environment, we encourage you to consider this opportunity.