Community Diabetes Healthcare Assistant

4 weeks ago

Leatherhead, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time
Job Title: Community Diabetes Healthcare Assistant - Surrey Downs

Job Overview:

We are seeking a highly motivated and dedicated Community Diabetes Healthcare Assistant to join our team at Surrey Downs Health and Care. As a key member of our Diabetes Specialist Team, you will play a vital role in providing patient education and support to individuals with diabetes.

Main Responsibilities:

  • Provide individualized diabetes care tailored to patient needs and circumstances.
  • Support patients to make informed decisions about their care through face-to-face, telephone discussions, or email queries.
  • Deliver diabetes education to patients, covering topics such as hypoglycaemia management, insulin initiation teaching, and Gold score questionnaire completion.
  • Ensure smooth running of clinics by supporting clinicians in various duties, including blood pressure monitoring, weight measurement, and blood glucose or ketone monitoring.
  • Liaise with patients regarding annual health checks to improve patient safety.
  • Support diabetes team with health promotion and awareness events, such as Insulin Safety Week, Hypo Awareness Week, and World Diabetes Day.
  • Provide education to patients on how to use blood glucose and ketone meters.
  • Ensure education materials are accessible to patients, requiring liaison with company representatives for leaflets, study materials, and demo kits.
  • Support the diabetes team in delivering Freestyle Libre and Bertie educational sessions.

Working for Our Organisation:

Surrey Downs Health and Care is a partnership of local NHS organisations, delivering care closer to people's own communities through Primary Care Networks, Community Hospitals, Specialist Services, and innovative partnerships.

Our team is committed to providing excellent care to our patients, and we are seeking a dedicated and hardworking individual to join our Community Diabetes Team.

Person Specification:

Qualifications:

Essential Criteria:

  • Good general education
  • Able to demonstrate literacy and numeracy skills

Desirable Criteria:

  • NVQ Health and Social Care level 3 or equivalent

Knowledge:

Essential Criteria:

  • NVQ Health and Social Care level 3 or equivalent

Desirable Criteria:

  • EMIS IT systems Knowledge
  • Experience in working as part of a diabetes team
  • Diabetes Technologies experience
  • Quality Improvement

Skills:

Essential Criteria:

  • Effective communication to ensure high standards of care, treatment, service, or support as appropriate to your role
  • Patient-facing roles - able to understand an individual's communication, physical, and emotional needs; recognise their needs and preferences
  • Demonstrate effective communication skills face-to-face and over the telephone

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