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E-commerce Account Manager

2 months ago

London, Greater London, United Kingdom Connexity, a Taboola company Full time
About the Role

As a seasoned professional in e-commerce and digital advertising, we are seeking a highly skilled and motivated E-commerce Account Manager to join our team at Connexity, a Taboola company. This is an exciting opportunity to work with a pioneering company that drives e-commerce success for leading online retailers.

Key Responsibilities
  • Account Management: Foster strong relationships with merchant accounts, providing exceptional service and driving revenue growth.
  • Strategic Guidance: Understand client needs and goals, offering actionable plans and solutions to grow traffic diversification and monthly budget allocations.
  • Cross-Functional Collaboration: Work closely with Finance, Sales, Product, and Operations teams to deliver exceptional service and identify upselling and cross-selling opportunities.
  • Performance Monitoring: Track account performance, analyze data, and provide clients with valuable insights.
  • Networking: Represent the company at industry conferences and exhibitions to build connections and establish thought leadership.
Requirements
  • Experience: 2-3 years in customer success or account management in advertising or e-commerce.
  • Language Skills: Fluency in French and English (business level: speaking and writing). Proficiency in Chinese or Italian is a plus.
  • Track Record: Proven success in exceeding revenue targets and achieving high customer satisfaction.
  • Industry Knowledge: Strong understanding of e-commerce, digital advertising, and performance marketing.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to influence stakeholders.
  • Organisational Skills: Highly organized, detail-oriented, with strong analytical and problem-solving abilities.
  • Independence: Ability to work independently, manage multiple accounts and projects, and thrive in a fast-paced environment.
  • Technical Proficiency: Proficient in CRM systems, Google Workspace, and Microsoft Office.
What We Offer
  • Competitive Compensation: A competitive salary and bonus structure.
  • Benefits Package: Comprehensive benefits, including healthcare insurance, pension, income protection, and parental leave policies.
  • Learning & Development: Opportunities for career growth and professional development, including an annual learning budget.
  • Flexible Work Arrangements: Flexible work schedules and the option to work from home or the office.
  • Wellness Resources: Access to wellness resources and a supportive work environment.