Medical Secretary/Office Administrator
6 hours ago
Job Title: Medical Secretary/Office Administrator
Job Summary:
We are seeking a highly organized and detail-oriented Medical Secretary/Office Administrator to join our team at NHS Scotland. As a key member of our administrative staff, you will provide essential support to our Practice Manager, Doctors, and Health Professionals, ensuring the smooth operation of our practice.
Main Responsibilities:
- Provide accurate and efficient audio, copy typing, and word processing services for GPs and Health Professionals, including typing letters, reports, patient referrals, minutes, and memorandums.
- Assist the Practice Manager with all clerical and administrative duties, including maintaining filing and administrative systems, retrieving medical records, and completing medical/insurance records.
- Receive and initiate outgoing telephone calls, taking messages and dealing with queries, and provide cover for members of the secretarial and admin team during periods of sickness and annual leave.
- Assist with the gathering of statistics and information, maintain adequate supplies of office stationery, and receive and dispatch mail.
- Update patient computerized records, process mail, and have a thorough knowledge of all practice procedures and protocols.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external organizations.
- High level of accuracy and attention to detail, with the ability to work independently and as part of a team.
- Proficiency in clinical and non-clinical software, including PC Vision, Docman, iGPR, and Lexacom.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Working Environment:
The successful candidate will work in a fast-paced and dynamic environment, with a focus on providing excellent patient care and administrative support. You will be part of a dedicated team that is committed to delivering high-quality services to our patients and community.
What We Offer:
NHS Scotland offers a competitive salary, excellent benefits package, and opportunities for professional development and growth. We are committed to providing a supportive and inclusive work environment that values diversity and promotes equality.
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