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Accommodation Office Team Leader

2 months ago

Bristol, Bristol, United Kingdom RIVER ISLAND Full time
Job Title: Accommodation Office Team Leader

We're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. As an Accommodation Office Team Leader at River Island, you'll play a key role in driving our store's success and ensuring our customers receive the highest level of service.

Key Responsibilities:
  • Communication: Set up team briefs and communicate store actions and targets to ensure seamless execution.
  • Customer Focus: Work with the management team to improve customer-focused culture in store and within the team, driving conversion, footfall, and service KPIs.
  • Operations: Create a safe and secure working environment, support the management team in ensuring Health and Safety and Retail Risk training is completed, and drive delivery process and productivity.
  • Visual & Commercial: Support the implementation and maintenance of exceptional company layouts, sale launches, and visual merchandising guidelines and standards.
  • People: Support the recruitment of the best team, develop and coach Sales Advisors, and promote a culture of recognition and diversity.
  • Cost & Budgeting: Monitor store performance and controllable costs, and take action to improve.
What We Offer:
  • Generous Staff Discount: Enjoy 50% off our latest products and receive a uniform allowance.
  • RI Rewards: Benefit from discounts, benefits, financial advice, wellbeing solutions, and more with Reward Gateway.
  • Island Culture: Enjoy a supportive and inclusive work environment, with access to Kindness Cupboards and Family Hub benefits.
  • Giver Island: Participate in our give-as-you-earn scheme and enjoy matched funding.
  • Opportunities: Progress your career through on-the-job training and qualifications, and enjoy a contributory private pension scheme.
  • Holiday: Enjoy 28 days paid holiday, inclusive of Bank Holidays, and the option to buy additional holiday.

We're committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief. We'll consider flexible working requests for all roles unless operational requirements prevent otherwise.