Member Relations Executive

4 weeks ago


Lichfield, Staffordshire, United Kingdom The Club Company Full time

Membership Sales Consultant

Job Type: Full Time

The Club Company is dedicated to being the leading collection of country clubs in the UK, and we recognize that our success is built on our people. Our team members are essential in fostering a positive environment, ensuring that both colleagues and customers are treated with respect and care.

Our clubs, located in picturesque settings, provide a unique blend of sports, leisure, and wellness amenities, creating an enjoyable experience for both members and guests. We pride ourselves on being an exceptional workplace.

Our core values - Caring, Ambitious, Respectful, and Energised - guide our team in their daily interactions. We strive to create clubs that are cherished by our customers, placing their needs at the forefront of our operations.

We seek a motivated individual with a proactive mindset and experience in sales or customer service. A strong desire for success, a commitment to outstanding service, and the ability to thrive in a dynamic, results-oriented environment are essential. Familiarity with golf is a plus.

In this role, reporting to the Membership Sales Manager, you will be tasked with generating leads, conducting tours for potential members, and effectively closing sales to help meet monthly targets. A results-oriented approach, excellent communication skills, self-motivation, and teamwork are crucial for success.

Evening and weekend availability will be required, and the potential rewards are significant for those eager to excel.

Employee Benefits:

  • Cycle to work scheme
  • 25% discount on beauty products and retail items
  • Opportunities for competition play for team members with a golf handicap
  • Discounted membership rates for friends or family
  • Access to learning and development programs
  • Bonus holiday days for long service
  • Day off for weddings
  • Birthday leave
  • Employee assistance program
  • Complimentary access to health club, group exercise classes, and golf facilities
  • Free health club membership for your household - one adult and up to four children under 18 for team members working over 16 hours per week
  • Beautiful work environment
  • Uniform provided
  • 70% discount on food and beverages during shifts
  • 25% discount on food and beverages at other times
  • 25% discount on spa treatments if booked and taken on the same day
  • Generous hotel offers and discounts
  • Free parking
  • Recognition and reward scheme for outstanding service
  • Wagestream - a financial management app that allows access to a portion of your earnings as you work


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