Governance Quality Manager

3 weeks ago

Edinburgh, Edinburgh, United Kingdom NatWest Full time
About the Role

We are seeking a highly skilled Governance Quality Manager to join our team at NatWest. As a key member of our quality assurance team, you will be responsible for providing direction and leadership on all quality matters across the platform or domain.

Key Responsibilities:

  • Provide direction and leadership on all quality matters across the platform or domain
  • Manage the test governance as per the bank's defined testing processes and guidelines
  • Contribute towards improving test governance and establish significant test governance changes
  • Handle internal and external audits related to testing governance and test processes
  • Contribute towards test processes improvement initiatives and establish significant process changes

Requirements:

  • Strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework
  • High levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies
  • Experience in test management, quality assurance, and test governance roles
  • Experience in governance of all the Quality Assurance (QA) activities, test results, leaked defects, root cause analysis and identifying areas of improvement
  • A strategic thinker with a proven ability to utilise existing test knowledge and experiences, along with the ability to produce practical solutions and alternatives to testing processes
  • A self-starter and an excellent team player with a strong sense of ownership and commitment to quality
  • Strong communication skills to ensure that QA vision is understood and implemented correctly with key stakeholders

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