Customer Service Team Lead
2 weeks ago
We are partnering with the UK's sole Supplier of 100% green gas and renewable electricity to find an experienced Customer Service Team Leader to join their team.
As the Customer Service Team Leader, you will have a hands-on approach to managing a team of circa 6 Customer Service Advisors who are responsible for managing billing issues and the switching process.
You will support the team to investigate queries, handle escalations and complaints, and convey the company ethos to the team.
Key responsibilities include:
- Conveying company ethos to the team and supporting junior staff with queries
- Answering customer phone calls
- Monitoring the switch process for electricity and gas customers
- Strong customer service skills – particularly empathy and communication
- Maths and Excel skills required
This is a great opportunity to work with a company that is passionate about renewable energy and making a positive impact on the environment.
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Customer Service Team Lead
2 weeks ago
Ware, Hertfordshire, United Kingdom Reed Full timeCustomer Service/Lead Sales Support RoleReed is seeking a highly skilled and experienced individual to join our team as a Customer Service/Lead Sales Support specialist. This is a fully remote, temporary role that requires excellent customer service skills, a strong ability to analyze sales data, and a talent for presenting the value proposition of our...
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Customer Service Team Lead
2 weeks ago
Ware, Hertfordshire, United Kingdom Reed Full timeReed is seeking a highly skilled Customer Service Team Lead to join our team on a temporary basis. The successful candidate will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:React promptly to customer needs and provide a great experience when reaching out to the company.Maintain a transparent...
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Customer Service Team Lead
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Ware, Hertfordshire, United Kingdom Utility People Full timeCustomer Service Team Leader (Energy/Utilities)We are seeking an experienced Customer Service Team Leader to join our team at Utility People. As a key member of our customer service team, you will be responsible for managing a team of customer service advisors who handle billing issues and the switching process for our energy customers.Key...
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Customer Service Team Lead
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Ware, Hertfordshire, United Kingdom Utility People Full timeCustomer Service Team Leader (Energy/Utilities)We are seeking an experienced Customer Service Team Leader to join our team at Utility People. As a key member of our customer service team, you will be responsible for managing a team of customer service advisors who handle billing issues and the switching process for our energy customers.Key...
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Customer Service Team Leader
2 weeks ago
Ware, Hertfordshire, United Kingdom Utility People Ltd Full timeCustomer Service Team LeaderWe are seeking an experienced Customer Service Team Leader to join our team at Utility People Ltd. As a key member of our customer service team, you will be responsible for managing a team of customer service advisors who handle billing issues and the switching process for our green energy customers.Key Responsibilities:Manage the...
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Customer Service Team Leader
2 weeks ago
Ware, Hertfordshire, United Kingdom Utility People Ltd Full timeCustomer Service Team LeaderWe are partnering with the UK's sole Supplier of 100% green gas and renewable electricity to find an experienced Customer Service Team Leader to join their team. As a key member of the team, you will have a hands-on approach to managing a team of circa 6 Customer Service Advisors who are responsible for managing billing issues and...
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Customer Service Team Leader
2 weeks ago
Ware, Hertfordshire, United Kingdom Utility People Ltd Full timeCustomer Service Team LeaderWe are partnering with the UK's sole Supplier of 100% green gas and renewable electricity to find an experienced Customer Service Team Leader to join their team. As a key member of the team, you will have a hands-on approach to managing a team of circa 6 Customer Service Advisors who are responsible for managing billing issues and...
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Customer Service Team Leader
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Ware, Hertfordshire, United Kingdom Utility People Ltd Full timeWe are seeking an experienced Customer Service Team Leader to join our team at Utility People Ltd. As a key member of our customer service team, you will be responsible for managing a team of Customer Service Advisors who handle billing issues and the switching process for our customers.Key Responsibilities:Manage the workload of a team of six staff...
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ASB Team Lead
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Customer Service Team Leader
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Ware, UK, Hertfordshire, United Kingdom Utility People Ltd Full timeWe are partnering with the UK’s sole Supplier of 100% green gas and renewable electricity who are looking for an experienced Customer Service Team Leader to join their team. You will have a hands-on approach to managing a team of circa 6 Customer Service Advisors who are responsible for managing billing issues and the switching process. As the Customer...
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Customer Service Representative
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Ware, Hertfordshire, United Kingdom Room At The Top Recruitment Full time{"title": "Customer Service Advisor", "description": "Customer Service AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences across multiple platforms.Key...
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Customer Service Representative
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Ware, Hertfordshire, United Kingdom Room At The Top Recruitment Full time{"title": "Customer Service Advisor", "description": "Customer Service AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences across multiple platforms.Key...
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Customer Service Team Leader
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Ware, Hertfordshire, United Kingdom UTILITY PEOPLE LTD Full timeWe are seeking an experienced Customer Service Team Leader to join our team at Utility People Ltd. The successful candidate will have a strong background in customer service, with a focus on the energy industry. As a key member of our team, you will be responsible for managing a team of customer service advisors, investigating queries, and handling...
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Customer Service Representative
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Customer Service Representative
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Ware, Hertfordshire, United Kingdom Simmons Bakers Full timeAbout the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Customer Service Representative in our bakery shop.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for preparing and serving a range of baked items and made-to-order food to our customers.You will work as part of a team to ensure...