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Customer Service Representative

2 months ago

Marlow Buckinghamshire, United Kingdom Bucks & Berks Recruitment PLC Full time

Join our team at Bucks & Berks Recruitment PLC as a Customer Service Executive

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Work closely with internal teams to resolve customer complaints and issues
  • Meet and exceed customer satisfaction targets

Requirements:

  • Previous experience in customer service or a call centre environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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