Customer Success Manager
4 weeks ago
Location: Remote with 1 day a week in the office
Salary: £30,000 per annum
Job Description:We are seeking a highly skilled Customer Success Manager to join our team at Digital Waffle. As a Customer Success Manager, you will play a crucial role in ensuring our customers have a seamless and positive experience with our products and services.
Key Responsibilities:- Build and maintain strong, long-lasting customer relationships.
- Understand customer needs and requirements to provide appropriate solutions.
- Handle customer inquiries and resolve issues promptly and effectively.
- Collaborate with internal teams to ensure seamless customer experiences.
- Provide product knowledge and technical assistance to customers.
- Monitor customer accounts and proactively identify opportunities to improve satisfaction.
- Contribute to the continuous improvement of customer support processes.
- Previous experience in a customer success or customer support role from a previous B2B or the telecoms industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a proactive mindset.
- Technical proficiency in telecommunications products and services.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to delivering high-quality service.
- Familiarity with CRM software and customer support tools is a plus.
- Competitive salary of £30,000 per annum.
- One day a week working in a collaborative office environment.
- Opportunities for career growth and professional development.
- Health and wellness benefits.
- Supportive and inclusive company culture.
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Head of Customer Success
3 weeks ago
Nottingham, Nottingham, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeUnlock Your Potential as a Customer Success LeaderABR Talent is seeking a seasoned Customer Success professional to drive growth and excellence in our scale-up SaaS business. As Head of Customer Success, you will lead a remote team of 6 and take ownership of 6 key clients, focusing on onboarding, implementation, and support.Key Responsibilities:Develop and...
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Head of Customer Success
3 weeks ago
Nottingham, Nottingham, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeUnlock Your Potential as a Customer Success LeaderABR Talent is seeking a seasoned Customer Success professional to drive growth and excellence in our scale-up SaaS business. As Head of Customer Success, you will lead a remote team of 6 and take ownership of 6 key clients, focusing on onboarding, implementation, and support.Key Responsibilities:Develop and...
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Customer Success Manager
1 month ago
Nottingham, Nottingham, United Kingdom Digital Waffle Full time{"title": "Customer Success Manager", "description": "Job Title: Customer Success ManagerLocation: Remote with 1 day a week in the officeSalary: £30,000 per annumJob Description:About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Digital Waffle. As a Customer Success Manager, you will play a crucial role in ensuring...
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Customer Success Manager
1 month ago
Nottingham, Nottingham, United Kingdom Digital Waffle Full time{"title": "Customer Success Manager", "description": "Job Title: Customer Success ManagerLocation: Remote with 1 day a week in the officeSalary: £30,000 per annumJob Description:About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Digital Waffle. As a Customer Success Manager, you will play a crucial role in ensuring...
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Customer Success Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerKerridge Commercial Systems (KCS) is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant and Retail industry sectors.We are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success...
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Customer Success Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerKerridge Commercial Systems (KCS) is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant and Retail industry sectors.We are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success...
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Customer Success Manager
4 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive business growth and retention. As a Customer Success Manager, you'll play a critical role in achieving this goal by driving customer success outcomes and influencing customer behavior.Key Responsibilities:Work with the...
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Customer Success Manager
4 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive business growth and retention. As a Customer Success Manager, you'll play a critical role in achieving this goal by driving customer success outcomes and influencing customer behavior.Key Responsibilities:Work with the...
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Customer Success Manager
1 week ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive business growth and retention. As a Customer Success Manager, you'll play a vital role in achieving this goal by driving success for customers in their region and influencing customer behavior.Key Responsibilities:Work with the Customer Success Director...
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Customer Success Manager
5 days ago
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Customer Success Manager
1 week ago
Nottingham, Nottingham, United Kingdom Digital Waffle Full timeJob Title: Customer Success ManagerLocation: RemoteSalary: £30,000 per annumJob Description:About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Digital Waffle. As a Customer Success Manager, you will play a crucial role in ensuring our customers have a seamless and positive experience with our products and services.Key...
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Customer Success Manager
6 days ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive long-term value and growth. As a Customer Success Manager, you'll play a critical role in achieving this goal by driving success for customers in their region and influencing customer behavior.Key Responsibilities:Work with the Customer Success Director...
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Customer Success Manager
3 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive business growth and retention. As a Customer Success Manager, you'll play a critical role in achieving this goal by building strong relationships with our customers and driving strategic initiatives that enhance their...
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Customer Success Manager
3 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive business growth and retention. As a Customer Success Manager, you'll play a critical role in achieving this goal by building strong relationships with our customers and driving strategic initiatives that enhance their...
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Customer Success Manager
7 days ago
Nottingham, Nottingham, United Kingdom Digital Waffle Full timeJob Title: Customer Success ManagerLocation: Remote with 1 day a week in the officeSalary: £30,000 per annumJob Description:About the RoleWe are seeking a skilled Customer Success Manager to join our team at Digital Waffle. As a Customer Success Manager, you will play a crucial role in ensuring our customers have a seamless and positive experience with our...
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Customer Success Manager
4 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive business growth and retention. As a Customer Success Manager, you'll play a critical role in achieving this goal by building strong relationships with our customers and driving strategic initiatives that enhance their...
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Customer Success Manager
1 week ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive long-term value and growth. As a Customer Success Manager, you'll play a critical role in achieving this goal by driving success for customers in their region and influencing customer behavior.Key Responsibilities:Work with the Customer Success Director...
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Customer Success Manager
4 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive business growth and retention. As a Customer Success Manager, you'll play a critical role in achieving this goal by building strong relationships with our customers and driving strategic initiatives that increase...
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Customer Success Manager
4 weeks ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive business growth and retention. As a Customer Success Manager, you'll play a critical role in achieving this goal by building strong relationships with our customers and driving strategic initiatives that increase...
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Customer Success Manager
1 month ago
Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full timeJob Title: Customer Success ManagerAt Kerridge Commercial Systems, we're committed to delivering exceptional customer experiences that drive business growth and retention. As a Customer Success Manager, you'll play a critical role in achieving this goal by building strong relationships with our customers and driving strategic initiatives that increase...
