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Field Care Supervisor

2 months ago

Swadlincote, Derbyshire, United Kingdom Bradcare Limited Full time
Job Summary

The Field Care Supervisor plays a pivotal role in ensuring the delivery of exceptional care to our clients in the community. This dynamic role requires a skilled individual who can effectively balance fieldwork and office duties. The Field Supervisor will oversee the performance and well-being of our care staff, ensure compliance with care plans, and maintain strong relationships with clients, their families, and other stakeholders.

Key Responsibilities
  • Conduct regular spot checks, audits, and assessments to guarantee compliance with care plans, company policies, and regulatory standards.
  • Provide on-the-spot support and guidance to care staff, addressing any issues or concerns promptly.
  • Ensure that all care documentation is accurate, up-to-date, and reflective of clients' needs.
  • Build and maintain positive relationships with clients and their families, serving as a point of contact for any queries or concerns.
  • Facilitate staff training and development in the field, ensuring that care workers are equipped with the necessary skills and knowledge.
  • Provide emergency care cover when required.
  • Coordinate and schedule care staff assignments, ensuring optimal coverage and continuity of care.
  • Conduct performance reviews, provide feedback, and identify training needs for care workers.
  • Compile reports on care quality, staff performance, and client satisfaction, presenting findings to senior management.
  • Work collaboratively with the operations and care coordination team to ensure seamless service delivery.
  • Attend regular meetings, both internal and external, representing the company in a professional manner.
  • On call duties to include answering and dealing with any emergency calls outside of office hours. Make a record of each call and action taken.
  • Mentor new staff.
  • Undertake quality assessments.
  • Undertake service user assessments and reviews.
Benefits

As a Field Care Supervisor at Bradcare Limited, you will enjoy:

  • Excellent Training Induction.
  • Care Certificate Qualification and NVQ/Diplomas.
  • Full Time Contract.
  • Ongoing Training, Support, and Career Progression.
  • Mileage for Drivers.
  • Statutory Pension.
  • 28 days Holiday (includes Bank Holidays).
  • Proud to Care Rewards.
  • Employee Assist Programme.
  • On Call Payment paid additionally.

This role requires a degree of flexibility, with weekend working, on call, and some morning and evening shifts required due to the nature of the business and roster set by the manager of the services to ensure duties and tasks are distributed fairly amongst the team.