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Commercial Operations Coordinator

2 months ago


Solihull, Solihull, United Kingdom Guerbet Full time

About Guerbet

Guerbet is a global leader in medical imaging, offering a comprehensive portfolio of pharmaceuticals, medical devices, digital, and AI solutions for diagnostic and interventional imaging.

Job Purpose

The Commercial Operations Administrator will support the Commercial & Marketing organization across various operational, logistics, and commercial activities. The role works cross-functionally, collaborating closely with the Commercial Operations Manager, Marketing Manager, and providing administrative and coordination support for department members, internal and external clients.

Key Responsibilities

  • Manage suppliers, order processing, and invoices processing
  • Process purchasing in SAP (create new suppliers, create PR/PO/MIGO, process invoices, and forward them to the Finance Department)
  • Manage absence days and working hours
  • Manage IT hardware, including mobile phones
  • Maintain the contract database
  • Administer Fleet
  • Act as the administrator of the internal platform (Compliance Wire) for mandatory trainings
  • Assist team members with processing their declarations in the Nautilus tool

Marketing Administration

  • Support the UK marketing plan that complements the strategic plan
  • Prepare general mailings (draft letters regarding new products, pricing, stock issues, etc.)
  • Support with external events
  • Travel planning and organization, expense report
  • Register participants, pass on information regarding masterclasses/congresses
  • Organize dinners and hotels during foreign congresses
  • Purchase congress gadgets, stationery, envelopes, banners, etc., and process the purchases in SAP PTP
  • Filling and managing documentation according to SOPs
  • KPI tracking and escalation (Conversion rate, Cost per acquisition, Customer lifetime value, social media engagement, Marketing ROI)

Requirements/Expectations

  • 2-5 years of experience in supporting functions, general assistant
  • Experience with data management, analysis, and reporting
  • Knowledge of Microsoft PC applications
  • Good interpersonal skills
  • Good organizational skills, able to multi-task
  • Attention to detail
  • Good team player, positive attitude, good work ethic

Preferred Skills/Qualifications

  • Good working knowledge of MS Outlook, Word, Excel, and PowerPoint
  • Valid Driving license
  • Training skills