Insurance Customer Support Specialist

4 weeks ago


Oxford, Oxfordshire, United Kingdom Berry Recruitment Full time £25,000 - £27,000

Berry Recruitment is currently seeking an enthusiastic Insurance Customer Support Specialist to join a reputable Financial Services organization.

This position presents an excellent opportunity to embark on a career in insurance sales or to advance your existing skills.

If you are dedicated to providing outstanding customer service and are eager to channel your passion into a role with long-term career growth within an established, award-winning company, this position may be the ideal next step for you.


Position Overview:
Insurance Customer Support Specialist

Working Hours: Monday - Friday - 08:30 - 17:00
Remote Work: Available after qualification
Career Advancement: Opportunities for growth
Incentives: Bonus structure based on sales performance and quality metrics, up to 5% of salary.
Parking: Complimentary onsite parking
Training: Comprehensive training program and continuous professional development.

As part of our ongoing expansion, we are looking for a dedicated Sales and Customer Support Specialist to enhance our team.

Key Responsibilities:

  • Assist current clients with policy modifications and provide tailored insurance solutions for both personal and business needs.
  • Identify and advocate for our diverse range of investment, pension, and Health & Safety products, generating leads with both existing and prospective clients.
  • Participate in events to engage with clients and promote our services to potential new customers.
  • Manage daily financial transactions, including reconciling BACS payments and processing cheques.
  • Ensure all account-related requests are addressed promptly and efficiently.
  • Exhibit experience in Sales, Customer Service, or Banking.
  • Build and nurture strong customer relationships.

For further details and to express your interest, please reach out to the appropriate branch of Berry Recruitment.


Please be assured that all terminology in this advertisement is intended to be inclusive and non-discriminatory, respecting all individuals regardless of gender, marital status, race, religion, color, age, disability, or sexual orientation.



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