Team Leader

1 week ago

Dundee, Dundee City, United Kingdom Mecca Bingo Full time
Mecca Bingo Team Leader Opportunity

We are seeking a highly motivated and customer-focused Team Leader to join our team at Mecca Bingo in Dundee Douglasfield. As a Team Leader, you will play a key role in ensuring our customers have an exceptional experience, while also leading and developing our team members to achieve their full potential.

Key Responsibilities:
  • Lead and motivate a team of customer-facing staff to deliver exceptional customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Work closely with the management team to achieve business objectives and targets
  • Provide coaching and training to team members to enhance their skills and knowledge
  • Monitor and report on customer feedback and suggestions for improvement
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to lead and motivate a team
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High level of attention to detail and organizational skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A fun and dynamic work environment
  • Recognition and rewards for outstanding performance

We are committed to creating a diverse and inclusive workplace, where everyone feels valued and respected. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.

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