Team Leader

1 week ago

Dundee, Dundee City, United Kingdom Mecca Bingo Full time
Be a Part of Our Exciting Team

We are seeking a talented and enthusiastic Team Leader to join our dynamic team at Mecca Bingo in Dundee Douglasfield. As a Team Leader, you will play a vital role in ensuring our customers have an exceptional experience, and our team is motivated and engaged.

About the Role:

  • Lead and motivate a team of customer-facing staff to deliver exceptional customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the management team to achieve business objectives and improve operational efficiency.
  • Provide coaching and training to team members to enhance their skills and knowledge.
  • Monitor and report on customer feedback and suggestions to inform business decisions.

What We Offer:

  • A comprehensive induction program to ensure your success in the role.
  • Opportunities for learning and development to help you grow and succeed.
  • A supportive and nurturing work environment that values your contributions.
  • A high-performing culture that encourages collaboration and innovation.
  • Emphasis on growth and development to help you reach your full potential.

Our Values:

We are committed to our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions. We believe in creating a work environment that is inclusive, supportive, and fun. If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you

What We're Looking For:

  • A natural leader with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills to drive business results.
  • Passion for delivering exceptional customer service and creating a positive customer experience.
  • Ability to work collaboratively as part of a team and build strong relationships with colleagues and customers.

How to Apply:

If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, please submit your application. We can't wait to hear from you

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