Team Leader

2 weeks ago

Dundee, Dundee City, United Kingdom Mecca Bingo Full time
Be a Part of Our Exciting Team at Mecca Bingo

We are seeking a talented and enthusiastic Team Leader to join our dynamic team at Mecca Bingo in Dundee Douglasfield. As a Team Leader, you will play a vital role in ensuring our customers have an exceptional experience, and our team is motivated and engaged.

About the Role

As a Team Leader, you will be responsible for leading a team of customer-facing staff, providing guidance and support to ensure excellent customer service. You will work closely with the management team to achieve business objectives, and contribute to the development of our team members.

Key Responsibilities
  • Lead a team of customer-facing staff to deliver exceptional customer service
  • Provide guidance and support to team members to ensure they have the skills and knowledge to perform their roles effectively
  • Work closely with the management team to achieve business objectives and contribute to the development of our team members
  • Ensure that all team members are aware of and adhere to our company values and policies
What We Offer

We offer a comprehensive induction program, learning and development opportunities, and a supportive and nurturing work environment. Our team is passionate about delivering exceptional customer experiences, and we are committed to helping you grow and develop in your career.

Requirements
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Strong attention to detail and ability to multitask
  • Ability to work flexible hours, including evenings and weekends

We are an inclusive employer, committed to providing equal opportunities for all candidates. If you require a reasonable adjustment to be made, please let us know ahead of your interview.

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