Retail Branch Manager
1 week ago
Job Summary:
As an Apprentice Branch Manager at 1-Tom-Plumber Tulsa, you will have the opportunity to lead a retail branch and inspire your team to deliver exceptional service to customers. Your goal will be to make their holiday dreams a reality, while also driving business growth and success.
Key Responsibilities:
- Lead and Inspire: Be a true role model for your teams and peers as a trusted and inspiring leader who meets targets, continuously strives for excellence, and delivers great service.
- Operational Excellence: Enable the effective day-to-day operation of your branch and foreign exchange bureau.
- Business Development: Increase the exposure of your branch through developing new business leads and maximizing social media to promote offers, generating customer engagement and sales.
- Team Performance: Oversee and support your team members' performance, supporting areas for development in order to achieve maximum productivity while ensuring colleague motivation and morale is at its best.
- Community Engagement: Act as a figurehead within the local community, attending all promotional activities and events that will aid your branch performance and impact.
- Talent Development: Assist in the recruitment of colleagues into your branch, including apprentices whom you will ensure their development is tailored to their talent progression.
Requirements:
- Leadership Skills: Great leadership skills and experience of working leading other colleagues.
- Financial Acumen: Good accuracy and numerical skills with the ability to understand and interpret financial statistics.
- Enthusiasm and Commitment: Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business.
- Colleague Development: Ability to assist with the development of colleagues in order to maximize job satisfaction, performance, and talent succession.
Our Company Culture:
At 1-Tom-Plumber Tulsa, we live for our customers and our colleagues. Our company culture is built on our SMILE values:
- Supportive: We support each other in our roles and in our personal lives.
- Motivational: We motivate each other to achieve our goals and exceed expectations.
- Innovative: We continuously look for new and innovative ways to improve our services and processes.
- Loyal: We are loyal to our customers, our colleagues, and our company.
- Excellent: We strive for excellence in everything we do.
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