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Customer Service Representative
2 months ago
RelyOn Nutec Fire Academy is a leading international safety organisation with expertise in servicing the global oil and gas, shipping, renewable energy, maritime, military, and aviation industries.
We are seeking a Customer Services Advisor to join our booking team in Aberdeen.
This customer-focused role will be responsible for effectively managing all course enquiries, providing guidance and information on our portfolio of courses, and processing booking and payments of training courses.
Candidates must have a previous customer service background, managing telephone calls and emails, be a strong communicator with strengths in prioritising and planning their own workload, as well as significant experience of inputting and processing data accurately.
Previous experience within a training environment is desired but not essential.
The ideal candidate will be a team player with excellent communication skills, able to work in a fast-paced environment and provide exceptional customer service.
